March 2021 Edition
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Reflection

As we move into February, the month we celebrate love and Black history, the pandemic and it's fall-out continues. There are signs of reduced spread, but the impact of the new variants is still unclear. This complexity and ambiguity make the future uncertain for us personally and professionally.
Many businesses and organizations are creating ways to navigate the uncertainty. However, the pandemic continues to profoundly hinder service-centered organizations. Those that provide education, healthcare, and hospitality are finding it particularly difficult to serve their customers and provide for their staff members.

Some people continue to be out of work and are finding it difficult to make ends meet. Those who are working are bearing additional burdens due to staff shortages, increased customer needs, and navigating the standards required to minimize spread. In these situations, burnout is becoming particularly prevalent, especially for caregivers in acute and long-term care settings.

The solution is compassion. Compassion helps people find the resources they need to replenish themselves from burnout. Burnout is a combination of the feelings of exhaustion, cynicism, and inefficacy (a depleted sense of one’s self or one's accomplishments).
  • Self-compassion mitigates exhaustion by helping people retain a sense of self-control.
  • Compassion from others remedies cynicism by fostering a sense of belonging.
  • Self-compassion and compassion from others together remedies inefficacy by increasing staff-members' self-esteem.
So, as the classic song suggests, what we need now at work is what the world has always needed -- love: https://www.youtube.com/watch?v=FfHAs9cdTqg

Queries

Personal
Work Group
Organization
At work, do you:
  • have compassion for yourself?
  • express compassion for others?
In your work group, is:
  • suffering acknowledged?
  • a sense of belonging cultivated?
  • collaboration practiced so burdens are shared?
In your workplace, are:
  • processes set up to amplify compassionate actions?
  • leaders exemplifying compassion?
  • compassionate acts celebrated?

Prayer

Loving God,
You see and know our suffering. Help us to be compassionate toward ourselves and others. Fit us to be your agents. Partner with us as we attempt to extend love into the world. Help us spread health and well-being at work and at home. Amen
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